Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to INTELIQO Enterprises Limited T/A Ecolaptop.co.uk, Unit 1, Worth Bridge Road, Worth Bridge Industrial Estate, Keighley, BD21 4LB, United Kingdom.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to https://www.ecolaptop.co.uk/, accessible from here
Your Order Cancellation Rights
You are entitled to cancel your order any time before the fulfilment of order by us without giving any reason for doing so.
If the order has already been fulfilled or dispatched then you may proceed with the order return procedure accordingly.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: info@inteliqo.co.uk
We will reimburse You no later than 3 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days.
- The Goods are in the original packaging and with all the accessories provided with them.
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
INTELIQO Enterprises Limited T/A Ecolaptop.co.uk
Unit 1, Worth Bridge Road, Worth Bridge Industrial Estate,
Keighley,
BD21 4LB,
United Kingdom
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Refunds
We will reimburse You no later than 3 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@inteliqo.co.uk
- Contact us page: Accessible from here
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